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1100 Sunbury Rd Unit #804, Delaware, OH 43015
(740) 261-1077

Smartphone Compatible

Hearing Aid Style

Smartphone Compatible

Connect directly to your Android and Apple smartphones via the Thrive Hearing or TruLink Hearing app.

This Products Technologies

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Product Features

  • Stream phone calls, music and more, directly from your iPhone or smartphone to your hearing aids
  • Deliver Pristine sound and exceptional listening clarity
  • Eliminate buzzing and whistling
  • Help you better understand conversations and hear comfortably in any noise environment

Smartphone compatibility

The Thrive Hearing Control app lets you easily connect your Livio® AI and Livio® hearing aids to your Apple® and Android™ devices.

Apple® compatibility

Thrive Hearing Control app runs on iOS 11 or higher. For best performance, we recommend using the most current iOS version. iOS UPDATE NOTE: When updating the version of iOS on your iPhone, the hearing aids may lose connection, requiring you to un-pair and re-pair the hearing aids with your iPhone. The following devices have been tested for compatibility:

iPhone 11 Pro – testing
iPhone 11 – testing
iPhone XS Max
iPhone XS
iPhone XR
iPhone X
iPhone 8
iPhone 8 Plus
iPhone 7
iPhone 7 Plus
iPhone 6s
iPhone 6s Plus
iPhone 6
iPhone 6 Plus
iPhone SE
iPhone 5s
iPad Pro (12.9-inch 2nd generation; 12.9-inch 1st generation; 10.5-inch; 9.7-inch)
iPad Air 2
iPad Air
iPad (6th generation; 5th generation)
iPad mini 4
iPad mini 3
iPad mini 2
iPod touch (6th generation)

Android compatibility

Thrive Hearing Control app runs on Android 6.0 or higher. The following phones have been tested for compatibility:

Google Pixel 4 – Streams directly using Bluetooth® technology – testing
Google Pixel 4 XL – Streams directly using Bluetooth® technology – testing
Samsung Galaxy® S10
Samsung Galaxy® S10+
Samsung Galaxy® S10e
Samsung Galaxy® S9+
Samsung Galaxy® S8+
Samsung Galaxy® S8
Samsung Galaxy® S7 Edge
Samsung Galaxy® S7
Samsung Galaxy® S6 Edge
Samsung Galaxy® S6
Samsung Galaxy® Note 9
Samsung Galaxy® Note 8
Samsung Galaxy® Note 5
Google Pixel 3
Google Pixel 3 XL
Google Pixel 2
Google Pixel 2 XL
Google Pixel
Google Pixel XL
Google Nexus 6P
Google Nexus 5X
HTC 10
HTC 9
HTC One M8
HTC One M7
HTC U11 Life
LG LV-30
Motorola X4

Thrive Hearing Control app streaming functionality with smartphones running the Android operating system requires the Starkey Hearing Technologies Remote Microphone +.

We are constantly evaluating Android products and their compatibility with our hearing aids. Due to the complex nature of the Android platform and many different types of products utilizing this platform, we test each product separately and will provide compatibility information as we complete our rigorous testing.

Apple, the Apple logo, iPhone, iPad, iPod touch and FaceTime are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. “Made for iPod,” “Made for iPhone,” and “Made for iPad” mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone, or iPad may affect wireless performance.

Customer Reviews

Dr. Heather is one of the most kind and attentive people we have had the pleasure of working with. She took great time and really listened to my son and has offered help when others couldn't. She has gone above and beyond doing additional research and multiple follow up visits...

Heather Prindle, on Google

A very good experience. Very personable. Everyone warm and friendly. Dr very good spending time and explaining everything.

Susan Harding, on Google

I have struggled with hearing loss for several years due to noise damage. I met with Heather, and she really took the time to listen and give me options to help me. She went out of her way to talk to me over several days and help me with my...

Angela M, on Google

Friendly and professional with up-to-date tools for hearing evaluations. Great service!

Christina Wheeler, on Google

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